AI-powered retail recommendations replacing static promos with dynamic,
next-best offers based on real-time browsing and purchase history.
Personalized layouts drove a +15% lift in conversion vs. static offers and increased AOV by +12%, generating roughly $6M in attributable revenue.
Personalized layouts drove a +15% lift in conversion vs. static offers and increased AOV by +12%, generating roughly $6M in attributable revenue.
Survey-informed renewal experience for a financial services client, using
customer feedback to simplify copy, steps, and plan options.
The omnichannel survey program hit a 95% response rate within the target audience and helped re-prioritize digital features tied to an estimated $50M in customer-retention value.
The omnichannel survey program hit a 95% response rate within the target audience and helped re-prioritize digital features tied to an estimated $50M in customer-retention value.